Amazon Virtual Assistant & Marketplace Operations Professional Certificate
Build practical skills in amazon marketplace & seller central foundations, product & market research, listings & catalogue operations.
Programme overview
Build practical skills in amazon marketplace & seller central foundations, product & market research, listings & catalogue operations.
What you’ll study
01Amazon Marketplace & Seller Central Foundations
Marketplace models, account structure, catalogue/listing concepts, policies, roles and VA work boundaries.
Practical work: Map a seller workflow and complete policy/navigation exercises.
02Product & Market Research
Produce a product research sheet using training data/tools.
Practical work: Weeks 3-4
03Listings & Catalogue Operations
Keywords, titles/bullets, images, variation concepts, listing quality, inventory and catalogue troubleshooting.
Practical work: Create an optimized training listing pack.
04Orders, Inventory & Customer Operations
FBA/FBM concepts, inventory monitoring, returns, cases, customer support and performance metrics.
Practical work: Build a marketplace operations SOP.
05PPC & Reporting Foundations
Amazon advertising structure concepts, keywords, bids/budgets, ACOS/TACOS concepts, reporting and optimization.
Practical work: Analyse sample PPC data and recommend actions.
06Client VA Capstone
Client onboarding, access/security, task management, reporting, communication, proposals and portfolio evidence.
Practical work: Deliver a complete seller-support operations pack and client report.
Tools & learning resources
- Amazon Seller Central demos/screenshots
- Spreadsheets
- Project/task management tools
Practical projects & portfolio
- Product research sheet
- Listing pack
- Operations SOP
- PPC analysis
- VA client capstone
Who can apply?
Basic Excel, English reading/writing and reliable computer/internet access.